Privacy Policy

1. Introduction

Welcome to Qwikker ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile application, and related services (collectively, the "Service").

This Privacy Policy applies to all information collected through our Service and any related services, sales, marketing, or events. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when:

• Registering for an account (name, email, phone number)
• Creating a business profile (business details, address, hours)
• Uploading content (logos, menus, photos, offers)
• Communicating with us (support requests, feedback)
• Participating in surveys or promotions

2.2 Information Automatically Collected

When you use our Service, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (with your permission, for local business discovery)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from:

• Social media platforms (when you connect your accounts)
• Business verification services
• Analytics providers
• Marketing partners (with your consent)

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Process business registrations and verifications
• Display business listings to users
• Facilitate offer redemptions and loyalty programs
• Provide customer support

3.2 Communication

• Send account-related notifications
• Deliver marketing communications (with consent)
• Respond to inquiries and support requests
• Send important updates about our Service

3.3 Improvement and Analytics

• Analyze usage patterns and improve our Service
• Conduct research and development
• Personalize user experience
• Detect and prevent fraud or abuse

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract: Processing necessary to perform our service agreement with you
• Consent: Where you have given explicit consent (marketing, location data)
• Legitimate Interest: For business operations, fraud prevention, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 Public Business Information

Business profiles, including business name, address, hours, offers, and menu items, are displayed publicly to help users discover local businesses.

5.2 Service Providers

We share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Email and communication services
• Analytics and performance monitoring
• Customer support tools

5.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate potential violations of our terms
• Prevent fraud or illegal activities

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records for legitimate purposes

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Privacy Rights

Under applicable privacy laws, including GDPR, you have the following rights:

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure security and prevent fraud

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Binding corporate rules
• Certification schemes and codes of conduct

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our Service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: